Controlling the Cost of Driver Turnover

With the Recruiting & Retention Conference happening in Calgary shortly, I've been thinking about the ongoing challenge of driver retention. Driver turnover in trucking tends to be pretty high and it's a big drain on resources. Turnover is expensive and disruptive. When you've got margins as thin as what we typically see in trucking, you can't have that kind of expense and disruption for very long without seriously impeding business growth. That expense needs to be contained, and there are really two things we can do to contain it - we can reduce the amount of turnover, or we can reduce the 'per exit' cost. We spend a lot of time talking about how we can cut the number of people that quit, but we can get just as far ahead by lowering the cost (and impact) of each exit as well.

I'll be talking more about that at the Calgary R & R show, so if you can sneak away for a day or two, come on out!